Super Admin documentation for the XiriGo multi-vendor e-commerce marketplace platform in Malta.

Welcome to XiriGo Admin

The XiriGo Admin Panel is the centralized command center for managing every aspect of the XiriGo multi-vendor e-commerce marketplace. From vendor onboarding to financial reconciliation, dispute resolution to search merchandising, this panel gives super administrators full visibility and control over the entire platform.

The Admin Panel is separate from the Vendor Panel (used by individual sellers) and the Buyer Mobile App. It is designed exclusively for platform operators and authorized administrators.

Key Capabilities

Area	What You Can Do
Vendor Management	Approve, suspend, or ban vendors. Manage vendor plans, subscriptions, and performance scores.
Order Operations	View all platform orders across vendors. Handle returns, exchanges, claims, and draft orders.
Product Moderation	Review and approve product listings. Manage categories, collections, brands, and spec templates.
Financial Control	Configure commission rules and tiers. Track payouts, transactions, and revenue.
Dispute Resolution	Investigate and resolve buyer-vendor disputes. Moderate reviews and Q&A content.
Content & Campaigns	Create banners and announcements. Run promotional campaigns with coupons and price lists.
Loyalty Program	Manage the XiriPoints loyalty system including tiers, challenges, badges, and customer accounts.
Search & Merchandising	Analyze search queries, manage synonyms and redirects, create merchandising rules.
Analytics & Reporting	Sales, customer, vendor, and payment analytics with CSV/Excel export.
Platform Settings	Configure regions, tax zones, currencies, API keys, return reasons, and all platform settings.
Audit & Security	Full audit trail of admin actions, user management, session monitoring, and IP tracking.

Quick Links

Vendor Management

Onboard, approve, and manage marketplace vendors. Configure vendor plans and track performance.

Order Operations

Monitor all platform orders, handle returns and claims, manage draft orders across vendors.

Financial Control

Set commission rules, process payouts, view the full transaction ledger, and run financial reports.

Analytics & Reports

Sales, customer, vendor, and payment analytics with exportable reports.

Dashboard

Real-time KPIs, trends, and alerts at a glance.

Loyalty Program

Manage XiriPoints, tiers, challenges, and badges.

Search & Merchandising

Optimize search experience with synonyms, redirects, and merchandising rules.

Platform Architecture

XiriGo is built on Medusa v2 as its commerce engine, with a Next.js 15 admin panel frontend. The platform operates as a single-storefront multi-vendor marketplace where each vendor (represented as a Medusa Store entity) manages their own products, orders, and fulfillment.

The admin panel communicates with the backend via authenticated REST API endpoints under /admin/ routes, with JWT-based session management and role-based access control.

New to the Admin Panel? Start with the Login Guide to access the platform, then explore the Navigation Guide to learn your way around.

XiriGo Admin Panel